Problem:

Solution:

iLok authorization is only available for customers using the full version of iZotope plug-ins. At this time, iLok authorization is NOT available for customers using the Lite version of iZotope plug-ins (as shipping with the Digidesign Ignition Pack 2.)

Our plug-ins will be able to detect iLok keys and assets if you already use iLok and PACE software on your system. If you don't already have PACE or iLok, we will not install any PACE or iLok software to your system, and iLok authorizations will be unavailable.

The following products offer iLok authorization:

Alloy
RX
Ozone
Trash
Spectron
iDrum

You can authorize your plug-in to the iLok from your iZotope customer account.

Select the "Purchase History" option from your account's navigation menu, on the left. A list should appear, detailing all of your iZotope software purchases.

Now find your iZotope plug-in on this list. If no iLok authorization has already been used for this purchase, its entry should include an "iLok" button. Please press this button, and you will be prompted to enter your iLok User ID (already registered at iLok.com).

What is my iLok ID?

Once this is done, an iLok asset for your plug-in should be transferred automatically to your iLok.com account. At this point, you must sign back into your iLok account in order to transfer your iZotope product License to your physical iLok dongle. 

Once you have completed this, when you start up your iZotope products, you will again be faced with a dialogue asking you to authorize. Click on “Authorize” only this time however, your computer will find the License on the iLok and declare that you are ready to go.

Note: You must have your iLok dongle physically inserted into a USB port on your computer in order for your products to read the licenses. If you try to authorize while the iLok dongle is unplugged, the authorization server will reject your attempts.

For further information on how to set up your iZotope plug-ins with the iLok system, please click here.