Problem:

Solution:

There is a known issue that may cause problems when upgrading Ozone v3.08 to the latest version. Any sessions that were created using Ozone v3.08 may not load your plug-in settings properly after upgrading.

This problem has only affected the following platforms: Pro Tools/PC users Only and Digital Performer/Mac.

If you are affected by this problem, you may choose to continue using your current version, Ozone 3.08 until this problem is fixed. If you are NOT affected by this problem, simply download and install the latest version.

If you would like to continue with the upgrade process, there is a workaround. The workaround is to save your plug-in settings first, by using iZotope's internal preset system. Once you have saved your settings using iZotope XML presets, you can upgrade to the latest version of your plug-in.

1. Reinstall Ozone 3.08. (you may already have this installed)

2. Open your Pro Tools session saved with Ozone 3.08. It should open without problems.

3. Save a new Ozone internal XML preset that records Ozone's settings for this project.

4. Now remove Ozone from the Pro Tools session. Save the session with a new session name.

5. Do this for all of your sessions that are thus affected. Then...

6. Close Pro Tools and reinstall the latest version from our site:

PC: Ozone 3.15

MAC: Ozone 3.15

7. Start Pro Tools and open your session.

8. Instantiate a new Ozone plug-in in your session.

9. Using Ozone's preset manager, restore your saved settings for Ozone.

10. Save the new session.